rcb88 Terms and Conditions

1 General Provisions and Definitions

These terms and conditions ("Terms") apply to the rcb88 platform and all related services. rcb88 is an online betting and casino platform that provides digital entertainment services for users in Bangladesh.

The key terms used in these Terms are defined as follows:

• "Platform" refers to the rcb88 website, mobile version, and all related digital services.
• "User" refers to any person who is registered and active on the rcb88 platform.
• "Account" refers to a user's registered profile.
• "Betting Balance" refers to funds deposited into a user's account that are available for withdrawal.
• "Bonus Balance" refers to funds received from promotional offers, which are withdrawable subject to meeting specific conditions.
• "Turnover Requirement" refers to the obligation to place bets a specified number of times before bonus funds can be withdrawn.

By using the rcb88 platform, you acknowledge that you have fully read, understood, and agreed to comply with these Terms. If you do not agree with any part of these Terms, please refrain from using our platform.

2 Account Registration and Eligibility

To open an account and enjoy services on the rcb88 platform, users must meet the following eligibility requirements:

2.1 Registration Prerequisites

• Users must be at least 21 years of age.
• Each user may open only one account. Multiple accounts are strictly prohibited.
• All information provided at the time of registration must be accurate, complete, and up to date.
• The user must have their own bank account or mobile banking account.

2.2 Identity Verification (KYC)

rcb88 reserves the right to verify a user's identity when necessary. The following documents may be requested for verification:

• National ID card (NID) or a copy of passport
• Proof of mobile banking account ownership
• Documents to verify residential address

Withdrawals may be temporarily held until identity verification is completed.

2.3 Updating Account Information

If there are any changes to a user's contact details, payment method, or personal information, rcb88 must be notified immediately. rcb88 will not be responsible for any issues arising from failure to update such information.

3 Age Restrictions

rcb88 is firmly committed to preventing underage gambling. Accessing and registering on our platform means you confirm that you are at least 21 years of age.

If a user is suspected to be under 21 years of age, rcb88 reserves the right to immediately suspend the relevant account and conduct an investigation. If a user registers by falsifying their age, all bonuses and winnings in that account will be forfeited.

If you become aware of any minor using our platform, please notify our support team immediately.

4 Account Management and Security

4.1 Confidentiality of Login Details

It is your responsibility to keep your rcb88 account username and password completely confidential. Never share this information with any third party. You will be responsible for all activities carried out from your account.

4.2 What to Do in Case of Unauthorized Access

If you suspect unauthorized access to your account, contact our 24/7 live chat support immediately and change your password. rcb88 will not be liable for any loss resulting from failure to report in a timely manner.

4.3 Inactive Accounts

An account may be marked as "inactive" if there has been no login or transaction for 12 consecutive months. For inactive accounts, rcb88 reserves the right to take necessary action with prior notice.

5 Financial Transactions — Deposits and Withdrawals

5.1 Approved Payment Methods

rcb88 supports deposits and withdrawals through the following mobile banking methods:

• bKash
• Nagad
• Rocket
• Upay

rcb88 reserves the right to change payment methods. Any changes will be announced on the platform in advance.

5.2 Minimum Deposit and Withdrawal Amounts

Deposit or withdrawal requests below these limits will not be processed. Contact our support team for information on maximum limits.

5.3 Withdrawal Timeframe

Successfully verified withdrawal requests are generally processed within 1 hour. However, additional time may be required due to the bank or mobile banking provider.

5.4 Transaction Accuracy

It is the user's responsibility to provide the correct account number and amount when making a deposit or withdrawal. rcb88 will not be responsible for any funds lost due to incorrect information.

5.5 Anti-Money Laundering

rcb88 complies with international anti-money laundering regulations. If a suspicious transaction is identified, the account will be investigated and the relevant authorities will be notified where applicable.

6 Bonuses and Promotional Offers

6.1 Welcome Bonus

New users will receive a 200% welcome bonus on their first deposit, up to a maximum of ৳10,000. To withdraw this bonus, the bonus amount must be turned over 15 times (15x).

6.2 General Bonus Terms

• Bonus offers apply once per user, unless otherwise stated in the offer.
• If the deposited amount is withdrawn before the turnover requirement is met, the bonus balance may be cancelled.
• Bonus funds are not directly withdrawable; they can only be withdrawn after the specified turnover requirement has been met.
• If evidence of bonus abuse is found, rcb88 reserves the right to cancel the bonus and any related winnings.
• rcb88 reserves the right to modify, temporarily suspend, or cancel any bonus offer.

6.3 VIP Program

The rcb88 VIP program has 4 tiers, with weekly cashback benefits available at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.8% weekly cashback
• Platinum: up to 1.0% weekly cashback

Advancement to a VIP tier depends on activity and participation on the platform. Please ask our support team about cashback terms and conditions.

7 Betting and Gaming Rules

7.1 Game Results

All games on rcb88 are operated using fair and transparent technology. Game results are not influenced by any external force. We use software from certified game providers to ensure the fairness of every game.

7.2 Betting Limits

Each game has minimum and maximum betting limits, which are clearly displayed in the relevant game interface. rcb88 reserves the right to change these limits.

7.3 Policy on Technical Issues

If a game is left incomplete due to a technical error, rcb88 will attempt to refund the relevant bet amount. However, rcb88 will not be responsible for issues caused by internet disconnection.

7.4 Sports Betting

In sports betting, set odds may change at any time. Changes in odds after a bet is confirmed will not apply to bets already placed. In the event a match is abandoned or postponed, rcb88's specific policy will apply.

8 Prohibited Activities

The following activities are strictly prohibited on the rcb88 platform:

• Creating or managing multiple accounts
• Placing artificial bets with the intent to abuse the bonus system
• Attempting to access another person's account without authorization
• Attempting to hack, crack, or manipulate the platform's software in any way
• Collusion or conducting fraudulent activities in coordination with other users
• Registering an account using a false identity or information
• Using the platform for money laundering or illegal financial transactions
• Using automated software (bots) or other unauthorized automated methods
• Abusive or threatening behavior toward the platform or other users

Involvement in any of the above activities will result in the immediate closure of the relevant account and forfeiture of all balances in the account.

9 Privacy and Data Protection

rcb88 gives the highest priority to protecting users' personal information. Our platform uses SSL encryption technology to keep all your information secure.

Users' personal information is not sold to any third party. However, information may be shared in the following cases:

• At the request of relevant authorities due to legal obligations
• With authorized payment partners for payment processing
• To the extent necessary for fraud prevention purposes

To learn more about data protection, please read our Privacy Policy.

10 Limitation of Liability

rcb88 will not accept any liability in the following cases:

• Financial losses arising from the user's own decisions
• A game being left incomplete due to internet disconnection
• Issues caused by third-party software or devices
• Temporary service disruption due to unexpected technical problems
• Unauthorized access to an account due to user negligence

rcb88 always strives to provide services in a fair and transparent manner and is committed to resolving any valid complaint promptly.

11 Account Suspension & Closure

11.1 Account Closure at the User's Request

Any user may contact our support team at any time to request closure of their account. Please withdraw your available balance before closing the account.

11.2 Suspension by rcb88

rcb88 may suspend or close any account without prior notice in the following circumstances:

• If the terms and conditions are violated
• If evidence of fraud or illegal activity is found
• If registration was completed using false information
• On the order of a legal authority

11.3 Voluntary Break (Self-Exclusion)

As part of responsible gaming, a user may choose to take a break from using the platform for a set period of time. To learn more about this service, please visit our Responsible Gaming page.

12 Changes to Terms & Conditions

rcb88 reserves the right to modify these terms and conditions at any time. Users will be notified in a timely manner of any significant changes.

If you continue to use the platform after any changes, you will be considered to have accepted the new terms and conditions. It is the user's responsibility to visit this page regularly to stay informed about the latest version of the terms and conditions.

The date shown in the terms and conditions indicates the date of the most recent change.

13 Contact & Complaint Resolution

rcb88 takes all user complaints seriously. Please contact us for any complaints or questions:

13.1 Support Channels

• Live Chat: 24/7 Bengali live chat support is available
• Email: [email protected]

13.2 Complaint Process

After a complaint is submitted, our team will investigate and provide a resolution as quickly as possible. Complex complaints may require additional time, but every complaint is reviewed with care.

Visit our FAQ page for answers to common questions.